Natasha's Guarantee is simple:
We will refund your money (for the merchandise only) if the item is returned
within 30 days.
No refunds on opened coffee and food items or items that show extensive
wear.
A 25% Restocking fee may apply on returns of large orders.
Return & Exchange Instructions
We include a label in each shipment to make it easy for you. Just ship it back to us with a note with instructions: refund or exchange. If you wish to return a gift given to you by someone else, be sure to tell us whether you would like us to credit the giver or exchange for another item. |